In the September 2, 2010 issue of Gallup Management Journal there is an interesting article on the link between employee engagement and financial results. It is entitled:
What Really Drives Financial Success?
Two researchers tackle this chicken-or-egg question: Do engaged employees drive an organization's performance, or does success inspire engagement?
A GMJ Q&A with Jim Harter, Ph.D., and Frank L. Schmidt, Ph.D.
I cannot include a successful link to the body of the Q&A but if you Google "What Really Drives Financial Success?" and click on the first result, it should take you to the first of three pages from the Gallup study. If I try to include that link here it just takes you to a page asking you to log-in or subscribe.